DimDim is a web conferencing tool. Its capabilities and pricing scheme are appealing, having the ability to present to up to 20 people, record, not require software installation, etc. The paid version (Pro) is still very affordable and improves performance and security.
I gave DimDim a test run and found that in practice, it would not be very useful to my team, in its current form. Web conferencing should involve the seamless integration of following:
- sharing presenter’s desktop,
- sharing audio and video playing on presenter’s desktop
- sharing microphone of all attendants (so everyone can be heard)
- ability to switch presenters
- easy to setup so no firewall config, apps to download etc
- ability to give control of desktop to any attendant to move mouse and/or keyboard
- recording of all meeting activity of whole meeting at full resolution, regardless of change of presenters
- encryption of all communications
- good performance so that lag/latency minimal
I would NOT expect a free application to do #8 and 9, and perhaps not the “full resolution” aspect of #7. But DimDim, while it does #1 to #5 quite well, doesn’t seem to support #6 or #7 in any useful way in any of its versions. That could possibly be fine for the free version, but not for the Pro version. None of the DimDim versions appear to support #6, and for #7, recording is at a low resolution, only shows screen (chat is separate), and only for one presenter; so if presenter changes during meeting, the recording must be stopped, started on another machine and… it can’t be started again on the first presenter’s machine because only one recording is allowed! It was also impossible to scroll the playback to a couple minutes from the end of the meeting but this might have been performance related (I was using free account) so I’ll ignore that problem.
For DimDim to be used as a web conferencing tool, rather than just a presentation tool, the recording should show whose desktop is being displayed, the list of attendees at all times, and the chat window being updated as the meeting takes place, and all audio spoken should be heard. Those, rather than corporate branding and other fluff, should be the focus of future development.
DimDim looks good, but I look forward to seeing if new versions will support the above before I can make real use of it. I would be willing to spend a couple $100 a year for that tool if it had those features because the rest seems to be well thought out.